We want you to be stoked with your purchase! If you're not completely satisfied, we offer a hassle-free return policy for items purchased online at [your website address].

Returns

  • You can return unopened and undamaged items within 14 days of receiving your order.
  • To initiate a return, please contact our customer support team at info@thelocalboardshop.com.
  • You will be responsible for the cost of return shipping unless the item is faulty or damaged.
  • Please ensure the item is securely packaged to prevent damage during transit.
  • Once the returned item is received and inspected, we will issue a refund to your original payment method.

Exceptions

The following items are non-returnable:

  • Gift cards
  • Items marked as final sale

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will gladly arrange for a replacement or refund, including any shipping costs.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original item and place a new order.

Need Help?

If you have any questions about our returns policy, please don't hesitate to contact our friendly customer support team. We're always happy to help!

Important Notes

  • This policy applies only to items purchased online at [your website address].
  • Please retain your proof of purchase (order confirmation email or receipt) for all returns.
  • We recommend using a tracked shipping method for returns to ensure they reach us safely.

This returns policy is designed to be compliant with UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations.